Terms of Service

Loudfriday helps independent artists and labels promote a release. You can make cover art, turn stock footage and your song into short ad videos, publish a landing page with links to streaming services, and create and manage advertising campaigns in your own Meta ad account.

Loudfriday is a tool. We do not guarantee streams, followers, playlist placements, a particular cost per result or any other outcome from your advertising.

You need to be at least 18 years old, or the age of majority where you live, to use Loudfriday.

Keep your sign-in details to yourself. You are responsible for what happens in your account. Tell us straight away if you think someone else has access to it.

Give us accurate information and keep your email address up to date; we use it for sign-in links, receipts and notices about the service.

You keep all rights to the songs, artwork, lyrics, logos and text you upload. You give us a limited licence to store, process and reproduce that content only as needed to run the service for you, for example to render your videos and to send them to Meta when you launch a campaign.

You confirm that you own the content you upload or have permission from everyone who does, including co-writers, producers, featured artists, labels and publishers, and that advertising it does not break anyone's rights.

We may remove content or suspend an account when we receive a credible complaint that it infringes someone's rights.

Footage and photos in Loudfriday come from Pexels and Pixabay and are used under those services' licences. You may use them inside the videos and covers you make here. You may not resell them on their own or imply that the people shown endorse you.

Some cover art and creative suggestions are produced with AI models. Generated images can resemble existing work. Check them before you release them; you are responsible for what you publish.

When you connect Meta, you authorise Loudfriday to create, change, pause and delete campaigns, ad sets, ads and creatives in the ad account you select, and to read their results.

Ads run in your ad account. Meta bills you for ad spend directly. Loudfriday never charges or handles your ad spend.

The auto-optimiser pauses and duplicates ad sets according to the rules and budget limit you set. It acts on the numbers Meta reports, which can be delayed or revised, so spend can go slightly over a limit before a pause takes effect. Check your campaigns in Meta Ads Manager regularly. You can switch the optimiser off at any time.

You must follow Meta's terms and advertising policies. Meta can reject ads or restrict accounts for its own reasons; we have no control over that.

Some features need a paid subscription. Prices are shown on the pricing page before you pay. Payments are processed by Stripe.

Subscriptions renew automatically each month or year until you cancel. You can cancel at any time from Billing; your plan stays active until the end of the period you have paid for.

Except where the law gives you a right to a refund, payments are not refundable. If you are a consumer in the EU or UK you agree that the service starts immediately after purchase and that you lose the 14-day right of withdrawal once it has been fully provided.

We may change prices. We will tell you by email at least 30 days before a change applies to your subscription.

Do not use Loudfriday to:

• advertise content you have no right to use, or content that is illegal, hateful, sexually explicit or deceptive;
• buy or simulate fake streams, followers or engagement;
• break into, overload, scrape or reverse engineer the service, or get around plan limits and rate limits;
• resell access to the service without our written agreement.

We may suspend or close accounts that break these rules.

We work to keep Loudfriday running but do not promise it will always be available or free of errors. The service depends on third parties such as Meta, Stripe and our hosting providers, and their outages or policy changes can affect it.

We may add, change or remove features. If a change materially reduces what a paid plan includes, you can cancel and we will refund the unused part of the current period.

The service is provided as it is. To the extent the law allows, we are not liable for lost profits, lost revenue, lost data, ad spend, or indirect or consequential loss.

Our total liability to you for any claim connected with the service is limited to the amount you paid us in the 12 months before the claim arose.

Nothing in these terms limits liability that cannot be limited by law, or your statutory rights as a consumer.

You can stop using Loudfriday and ask us to delete your account at any time. Deleting your account does not delete campaigns in your Meta ad account; pause or delete those in Loudfriday first, or in Meta Ads Manager.

We may end or suspend your access if you break these terms, if we are required to by law, or if we stop offering the service. If we stop offering the service we will give you reasonable notice and refund prepaid, unused time.

These terms are governed by the laws of the Netherlands. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim in the courts there.

We may update these terms. If a change is significant we will tell you by email or in the app before it applies. Continuing to use Loudfriday after that means you accept the new terms.

Questions about these terms: support@loudfriday.com.