Privacy Policy

Account data: your name, email address, artist name, and either a password (stored only as a hash) or your Google account identifier if you sign in with Google.

Content you add: songs, lyrics, artwork, logos, release details, captions, landing pages and the videos rendered from them.

Meta data, if you connect Meta: an access token for your account (stored encrypted), the names and IDs of the ad account, Facebook Page, Instagram account and pixel you select, and the campaigns, ad sets, ads and results that Loudfriday creates or reads.

Billing data: your plan, subscription status and Stripe customer ID. Card details go straight to Stripe; we never see or store them.

Usage and device data: pages viewed, actions taken, approximate location from your IP address, browser and device type. Analytics and advertising data is only collected if you allow it in the cookie banner.

• To provide the service you signed up for: creating covers and videos, launching and optimising campaigns, hosting landing pages, taking payment (performance of a contract).
• To keep the service secure, prevent abuse and enforce rate limits (legitimate interest).
• To send service emails such as sign-in links, receipts and important notices (performance of a contract).
• To understand how the product is used and to measure our own advertising, only with your consent (consent).
• To meet legal obligations such as tax and accounting rules (legal obligation).

We do not sell your personal data, and we do not use your songs, lyrics or artwork to train AI models.

We use the permissions you grant only to manage advertising for your releases in the ad account you choose. We do not post to your personal profile and do not read your messages or friends.

You can disconnect Meta at any time in Connections; that deletes the stored access token. You can also remove Loudfriday under Business Integrations in your Facebook settings.

We use the following providers to run Loudfriday. Each receives only what it needs for its task:

• Convex (database and backend) and Vercel (website hosting);
• Bunny.net (file storage and delivery) and Amazon Web Services (video rendering, EU region);
• Stripe (payments) and Resend (email);
• Meta Platforms (advertising, when you connect your account and launch campaigns);
• Anthropic and OpenAI (AI suggestions and cover art; they receive the release details and lyrics needed for the request);
• Pexels and Pixabay (stock footage search; they receive search keywords only);
• Google (sign-in with Google and, with your consent, Google Analytics and Google Ads) and PostHog (product analytics, EU hosting, with your consent).

Some of these providers process data outside the European Economic Area, mainly in the United States. Where they do, the transfer is covered by the EU-US Data Privacy Framework or by standard contractual clauses.

We may disclose data when the law requires it or to protect our rights and users' safety.

Necessary cookies keep you signed in and remember your cookie choice and colour theme. They are always on.

Measurement cookies (PostHog, Google Analytics, Vercel Analytics) help us see which pages and features are used. Marketing cookies (Google Ads) let us measure our own advertising. Both are off until you accept them, and you can change your choice at any time with the Cookie settings link at the bottom of every page.

Artists publish landing pages on loudfriday.com that link to their music. We count page views and clicks per page without identifying visitors.

An artist can add their own Meta pixel to their page so they can measure their ads. In that case Meta receives information about your visit, and the artist is responsible for that use together with Meta. Meta's data policy explains how Meta uses it and how to control ad preferences.

We keep account data and content for as long as your account exists. When you delete a release, its files and campaign records are removed. When you delete your account we delete or anonymise your data within 30 days, except invoices and payment records that we must keep for tax law, normally seven years.

Depending on where you live, you can ask us for a copy of your data, ask us to correct or delete it, object to or restrict certain uses, withdraw consent, and receive your data in a portable format. You can also complain to your local data protection authority.

To use any of these rights, email support@loudfriday.com from the address on your account. We reply within one month.

To delete your account and everything in it, email support@loudfriday.com from the address on your account with the subject "Delete my account". We confirm by email when it is done.

To remove only the Meta connection, use Disconnect on the Connections page. This deletes the access token and the IDs of the assets you selected.

Data is encrypted in transit. Passwords are hashed and Meta access tokens are encrypted before they are stored. Access to production systems is limited to the people who need it. No system is perfectly secure; if a breach affects you we will tell you as the law requires.

Loudfriday is not meant for anyone under 18 and we do not knowingly collect their data.

We will post changes to this policy here and, when they are significant, tell you by email.

Privacy questions: support@loudfriday.com.